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This is a one day interactive training workshop which runs from 9 am to 5 pm

Do you know it can cost between five to eight times more to attract new customers than it does to keep an existing one? 

The most successful companies look beyond winning customers and focus on retention, often using Customer Relationship Management system (CRM) to do the leg work for them. Find out how you can gain new customers and improve your relationship with existing ones by delivering a better and more personalised service at our fully-funded workshop.

The average UK weekly spend online that you could be tapping into is now £1 billion. Online marketing can be a really cost effective way to raise your profile, attract new customers, and win new business. Find out how at our fully-funded digital marketing workshop.

This digital diploma has been created to drive strategic understanding and improve management of digital channels. Successful completion of the CIM Level 6 Digital Diploma in Professional Marketing will equip you with the knowledge, skills and understanding to support decision making within a digital context at the operational level and carry out an essential and successful professional marketing role within the workplace.

This workshop will help you understand what is required to start a business and will help you assess whether you have what it takes to be a success.