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Introduction to Leadership and Management programme is perfect for those who are new to management. This people focused qualification is designed to understand and develop management and leadership skills.

The Award level is ideal for candidates who have had little formal management training or who wish to refocus on their skills and techniques for building, managing and leading a team. As well as introducing learners to the various leadership styles it also covers how to motivate and empower your team through development of working relationships and effective delegation.

In this workshop, author Dr Neil Thompson offers helpful guidance on how to manage your pressures effectively.

This Level 3 Award in Coaching is ideal for first line managers and team leaders who are keen to practice coaching as a management style. It will provide the tools, knowledge and confidence to coach people effectively in the workplace.

This course will help individuals understand what it takes to become an effective coach, through the provision of a coaching model and the tools and techniques to support a coaching style; it will provide the perfect grounding in coaching for any manager. The workshops are spread over a period of time, allowing individuals to test their skills in the workplace and analyse, assess and improve their coaching ability.

Most people are thrown in to the role of Minute Taker with little or no training, and at times it can be a daunting task. Meetings are necessary and important to companies but cost money, so businesses need a meaningful record of the key points discussed, decisions made and who agreed to do what.

This course will help the Minute Taker become more confident and use practical tools and techniques to produce minutes that are accurate, clear, concise and reader friendly.

90% of businesses increase brand awareness with social media. It is a really easy way to raise your profile, attract new customers, and to win new business. We’ll show you how to make the most of social media in our fully funded workshop.